Saltwonder Policies

Cancellation Policy:

We reserve our salt cave/salt room especially for you. Therefore, all appointments require a deposit or full payment. If you would like to cancel or reschedule, please notify us at least 24 hours prior to your appointment. No refund will be issued for same-day/last minute cancellations. We understand that sometimes emergency occurs. If that is the case,  we would keep the payment as a store credit, and you could use it for future appointments. Thank you for your understanding. We value your time and business, please do so to us as well. 

The following rules have been created for your safety and to allow all participants to take full advantage of a peaceful and relaxing time during the Halotherapy sessions.

• Please arrive 5-10 minutes earlier than your appointment time.
• Please lower your voice or maintain silence during your sessions in the salt cave.
• Please do not leave the Salt Cave during the session unless in case of emergencies.
• Please do not use any perfumes, scented creams, lotions as they may have an allergic effect on other clients.
• Please do not touch Himalayan Salt decorations or walls.
• Please do not throw salt particles inside the salt cave as it may irritate eyes.
• Please do not bring food or drinks in the salt cave.
• Presence of a parent/guardian for children under 9 years of age is required during the halotherapy session.
• Refrain from bringing your children’s personal items to the salt cave, such as: toys, feeding bottles or other articles of that nature.
• The Salt Cave and other areas of our facility are equipped with closed circuit cameras for your safety.

Groupon Policy:

If you have an expired groupon voucher and would like still to use it, you will need to pay the difference towards the REGULAR price.